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In addition to performing many different
user-centered design tasks, my responsibilities have
included guiding, convincing and shepherding people
and projects at all levels to make choices that
align with the users’ best interests.
Responsibilities:
- Design Lead
- Usability Testing
- Design Vision
- Customer Research
- Interaction Design
- Agile Champion
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Working in the
Innovation Lab, Content World 2009
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After Open Text acquired Hummingbird, our team focused on building our
reputation within the new organization. I gained a great deal of exposure during
this time by contributing small designs to many projects.
In 2008, our
team went through a growth stage: doubling in size in over six months. I
contributed to the hiring activities as well as performing the following duties:
- Working closely with
Product Management and Microsoft to research the
requirements for a joint SharePoint solution:
Easy Recruit
- Provided high-level
visions to Product Management as well as
day-to-day design support for the development
and QA teams of Enterprise Connect, Open Text’s
leading desktop interface
- Provided complete
system design and “pixel perfect” mockups for
Enterprise Views, Open Text’s virtual hierarchy
engine
- Served as the Product
Design expert on the Iterative Development
Process (IDP), Open Text’s agile methodology,
and coordinated the creation of a set of best
practices and templates
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In front of the Usability
Lab, Summit 2007
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I joined Hummingbird’s Product Design team the week
after I finished my fourth year exams. My initial projects were small, but after
a few months my responsibilities expanded to include the design of two
Hummingbird applications.
Within the year I had led the designs of two products,
performed usability reviews, created guidelines and contributed to the list of
usability tests conducted at Hummingbird’s user event, Summit. |
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Explaining paper prototyping,
Summit 2006
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- Activities: onsite customer visits, virtual and in-person
interviews, innovation games, in-person and
self-administered usability tests, contextual
inquiry, focus groups, surveys
- Artifacts:
Design visions (in presentation and video
format), personas, scenarios, concept maps,
interaction flow diagrams, business process
maps, user stories, acceptance criteria, user
experience specifications, storyboards, comics,
usability reviews, wireframes and mockups, user
experience guidelines and prototypes
- Daily:
Photoshop, Illustrator, Microsoft Office
applications including Microsoft Visio
- Frequently: Axure, Microsoft Expression Web, VM
Ware (Lab Manager, Workstation, Player)
- Previously used: HTML, JSP, Java, Visual Basic,
C++, JASC PaintShop, Microsoft Access, FrontPage
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